At Binoid, we want you to love your experience shopping as much as your new cannabinoid products.  

Please contact our customer service department regarding any questions or concerns. We are here to help with everything from placing orders, delivery questions and product details. We also value your opinion. To make your customer experience better, if you have any feedback or suggestions we would love to hear from you!

Returns & Exchanges:

For all valid and approved returns, send items here:

9153 Reseda Blvd, Northridge, CA, 91324, United States

To view our returns/exchange policy and requirements press here.

If you have any questions: Email, fill out the form below, or give us a call at (323)-776-9417. We will make sure to get back to you as soon as we can! 

  • Please include your full name, email address on order, order number – If applicable
  • For questions regarding your order, please do not forget to include your Order Number

Our email and chat services are available 24/7. Phone services are available during the hours below:

  • 9:00 AM – 5:00 PM Pacific Standard Time (PST) Monday – Friday

Contact Us

We will respond within 24-48 hours. Thank you!

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